What do you mean by what happened - was your result higher before?hmmm, what happened to my baseline 3 benchmark? very low, and I have fps 20-30 in many scenes
What do I need to update? CPU or more RAM?
When benchmarking the system says mostly 70-90% is GPU , RAM 50% > 90%
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More RAM won't help for fps, but RAM speed and latencies will have some tiny effect on fps.
Upgrading the CPU will definitely help with the Baseline 3 bench and any multi-person and/or soft physics enabled scene. Depends on your motherboard what CPUs it supports.